Human Resources and Organizational Effectiveness

Non-profit Hospital in Indiana
Conducted an organizational change initiative to improve patient satisfaction.  Included completion of an organizational assessment, creation of operational procedures and customization of customer service training.

Private Manufacturing Company in Tennessee
Developed/facilitated train-the-trainer modules on Adult Learning and Standard Operating Procedures.

Quasi-Government Agency in Tennessee
Awarded a multi-year contract to develop/facilitate professional development training for interns.  Also provide employee development services to full-time employees.

Non-profit Hospital in Virginia
Developed and consolidated Human Resource policies and procedures.

Fortune 250 Company in Indiana
Developed curricula and coached 70 engineering leaders on leadership and team development.

Fortune 100 Company in Tennessee
Developed a diversity assessment survey.  Facilitated professional development training for employees.

Career Coaching

Graduate Business School in Tennessee
Provide leadership development coaching services for MBA students.

Fortune 250 Company in Tennessee
Conducted a career development workshop for employees.

Financial Institution in Tennessee
Provided outplacement services for downsized employees.

Individual Coaching across the Globe
Provide individual coaching services (e.g., career transition, leadership development, communications, etc.) to numerous clients across all organization levels.